Firstly, please read our Frequently Asked Questions.
Adding or updating your information on our site searches
Our website search covers accommodation, activities, attractions and events. Depending on the nature of your business, you may need to meet specific criteria in order to be visible on the Visit Wales site.
Accommodation businesses need to be accredited through either Visit Wales or the AA. Read further information on accreditation with Visit Wales.
It is recommended that attractions participate in the Visitor Attraction Quality Scheme.
Activity providers should complete the activity provider form.
Events - if you have an event you would like to be added to our database, please read our Events Criteria. If your event meets the criteria contact vw-steward@nvg.net with the details.
You can easily amend the details in your product listing online using an account on ProductListing.Wales. If you don't have an account or would like help using ProductListing.Wales, please contact:
Visit Wales Data Steward | vw-steward@nvg.net | 0330 808 9410
For helpful tips for making the most of your product listing download our consumer industry guide of ‘Top tips for an epic listing’.
If you work with the Travel Trade and Business Events market your business can also be listed on our Travel Trade and Business Events websites. For helpful tips to make your listing appropriate for this audience download our Travel Trade and Business Events guide.
If you own a self-catering business and advertise it via an agency your details on Visit Wales will be updated by the agency.
For specific Self-catering agencies:
- Brecon Beacons Holiday Cottages | ceri@breconcottages.com | 01874 676446
- North Wales Holiday Cottages | barbara@nwhc.co.uk | 01492 582492
- Home From Home | mattbound@homefromhome.com | 01792 360624
- FBM Holidays | info@fbmholidays.co.uk | 01834 844565
- Quality Cottages | gareth@qualitycottages.co.uk | 01348 837871
- Snowdonia Tourist Services | office@sts-holidays.co.uk | 01766 513829
- Coastal Cottages of Pembrokeshire | info@coastalcottages.co.uk | 01437 765765
If you work with Guestlink, you can update your details online via Guestlink.
If you work with one of the following organisations in Wales, they can also help you to update your details:
- MWT Cymru | Zoe Hawkins | helpdesk@mwtcymru.co.uk | 01654 702653
- Monmouthshire County Council | Kevin Ford | kevinford@monmouthshire.gov.uk | 01633 644842
For more information about working with Visit Wales please see the Tourism Industry Contact Information page.
See the contact us page to lets us know any general comments or feedback about VisitWales.com, or to report problems with the content or our product listings.
Social media
We follow Welsh Government’s social media use guidelines. Please visit the page to find out more about availability and house rules.
Like us on the Visit Wales Facebook page. Post it on our wall, tag us, or add #ThisismyWales to your photos or videos and we can reshare your content from there. Please don't post dubious material or anything you do not own the copyright for and don't directly solicit for business or spam the page.
Follow the Visit Wales Instagram account. Tag the account, or add #VisitWales, #FindYourEpic to your images, and we'll regram the best.
Follow the Visit Wales Twitter account. Then @message us or use the hashtag #VisitWales or #FindYourEpic . We'll retweet the good stuff.
