Are you a tourist?

For information relating to travel and Covid-19 please see the following pages:

If you are a tourism and hospitality provider, please see the section below for links and guidance.

Please use the content on this website as inspiration for your holiday planning. You can use our searchable database to find accommodation, attractions, activity providers and events, which can be viewed as a list of on a map view. 

We no longer produce or send out brochures or maps, as we want to make the information accessible for all, you can find everything that was in our printed literature on the website.

You will find information on NorthMidWest and South Wales, as well as a range of activities such as walkingcycling and mountain biking and beaches.

You can also stay up-to-date with the latest news and events in Wales by signing up to the Visit Wales newsletter.

For any other enquiries which are not covered across our website, email enquiries.wales@gov.wales.

Are you a business?

Having trouble finding your accommodation/event/attraction/activity provider information on our database?

You can find additional contact information on our Working with us page.

How do I raise a concern about my listing on visitwales.com?

If you have experienced an issue with your product listing on visitwales.com, please email product.database@gov.wales. Please provide a full description of the problem, a link to the specific page, name and version of your web browser and your computer operating system information.

We will aim to resolve your concern as quickly as possible and will provide you with a response within five working days.  However, some issues may take longer than five days to resolve. In this instance we will let you know, and will aim to provide you with a final response within 20 working days.

For support in updating your product listing, please contact Visit Wales Data Steward vw-steward@nvg.net, or use live chat on the product listing tool.  

Looking for tourism industry contact information?

If you are a member of the tourism industry, an accommodation supplier or activity operator looking for contact information, please go to our Tourism industry contact information page.

Do you want to provide feedback? 

What if my concern relates to the quality of a Visit Wales graded product?

Occasionally, the quality of our products may not meet your expectations. Visit Wales cares about your views, to find out more go to our consumer complaints page.

I want to register a website issue or problem

If you've had an issue while using our website, please email enquiries.wales@gov.wales including a description of the problem, a link to the specific page, name and version of your web browser and your computer operating system info.

I want to provide feedback on more general Wales issues

If you have an issue which is not tourism related, please see the Welsh Government contact us page.

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