Are you a tourist?

For information on holidays and short breaks in Wales

The Visit Wales Contact Centre should be your first port of call. 

Opening Hours: 09:00 - 17:00 Monday to Friday. 
Except for Christmas Day, Boxing Day and New Years Day. 
Freephone when calling within the UK and ROI.

Are you a business?

Having trouble finding your accommodation/event/attraction/activity provider information on our database?

You can find additional contact information on our Working with us page.  

Looking for tourism industry contact information?

If you are a member of the tourism industry, an accommodation supplier or activity operator looking for contact information, please go to our Tourism industry contact information page

Do you want to provide feedback? 

For Visit Wales graded products

Occasionally, the quality of our products may not meet your expectations. Visit Wales cares about your views - find out more on our consumer complaints page.

To register a website issue or problem

If you've had an issue whilst using our website, please email including a description of the problem, a link to the specific page, name and version of your web browser and your computer operating system info.

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