Visit Wales Follow-Up Survey Privacy Notice

Here at Visit Wales we take your privacy seriously. Visit Wales is the tourism marketing department of the Welsh Government.

Upon completion of the Visit Wales Follow Up survey on the Visit Wales contractor’s website, the information supplied on the survey is collected by the contracted research company for evaluation on our behalf. Your personal data will be kept for 28 days from the closing date of the prize draw and will then be deleted after the administration and award of the prize. By submitting a prize draw entry you are agreeing to be bound by these terms and conditions. By entering the prize draw, you agree that any personal information provided by you with the prize draw entry may be held and used only by the Promoter or its agents and suppliers to administer the prize draw (Visit Wales Follow-Up Survey Prize Draw - Terms and conditions).

You are always free to unsubscribe at any time by clicking the unsubscribe link in any email you receive from us or you can email us at info@visitwales.com or contact the Visit Wales contact centre on Freephone when calling within the UK and ROI on 0333 006 3001 during opening hours between 09:00 and 17:00 Monday to Friday except for Christmas Day, Boxing Day and New Year's day.

Following industry standard practice when you unsubscribe your email address will be retained on a system suppression list to ensure you no longer receive emails from Visit Wales. We regularly refresh our mailing list and will remove your details from our system if you do not open any of our emails sent to you over a three year period.

If you have any concerns with how your personal data is being processed you can contact the Welsh Government Data Protection Officer:

Data Protection Officer
Welsh Government
Cathays Park
CARDIFF
CF10 3NQ

Email address: DataProtectionOfficer@gov.wales

You can also lodge a complaint with the Information Commissioners Office (ICO) who are the supervisory authority for data protection in the UK:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone – Helpline 029 2067 8400 (Wales Helpline) or 0303 123 1113 (UK Helpline) Website: www.ico.org.uk